Legacy Support Services

Legacy SUPPORT SERVICES

Technology in the healthcare industry is always evolving. When organizations shift their focus to new systems, legacy applications need to continue to function properly until these new systems are ready to be implemented. In addition, historical data must be curated effectively. With Weller, our substantial expertise in working on a broad spectrum of healthcare applications allow your staff to stay focused on the new implementations. While we keep your legacy systems operating seamlessly as long as they stay in service.

More than just expertise, maintaining legacy systems is also about trusting the people taking care of your old systems while you add in the new. Weller’s unique combination of both tech and people skills ensure the most seamless conversion possible.

CERTIFIED,

KNOWLEDGEABLE CONSULTANTS

CERTIFIED,

KNOWLEDGEABLE

CONSULTANTS

Our consultants are always credentialed experts on their system able to work with little oversight

DAY-TO-DAY

OPERATIONAL

APPLICATION

DAY-TO-DAY

OPERATIONAL APPLICATION

Systems need to work 24/7 and are the backbone of hospital operations. Keeping up with the day to day operations are our focus so that your team can focus on the new system

END-USER

ENHANCEMENT REQUEST PROCESSING

END-USER

ENHANCEMENT REQUEST PROCESSING

End users are going to want changes and enhancements. Weller can take these request, make the changes or triage the request as necessary.

DAILY SUPPORT TICKET MANAGEMENT

Weller can be your front line to not only answer your support tickets coming in but also reduce existing backlog

COST-SAVING

SOLUTIONS & REMOTE CONSULTANTS

COST-SAVING

SOLUTIONS & REMOTE CONSULTANTS

We offer a solution of on-site and off-site (remote) system support. Utilizing this solution creates cost savings through means of cutting typical travel expenses

PROJECT OR STAFF MANAGEMENT

We have internal management team that oversees our employees deployed on projects so that the escalation process is streamlined to your internal management team making communication easy.